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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ne wan

January 31, 2026

5  out of  5
rating by ne wan
"David took the time to answer my questions and I ended up making the changes that made sense. You can always trust Mike’s staff to be knowledgeable and super helpful. Thank you!"
We responded:
"Thank you! I'm happy to hear that David was able to assist you with your questions and that the changes made were beneficial. Our team is dedicated to providing knowledgeable and helpful service. Let us know if there's anything else we can do for you!"
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Shay Jemera

January 30, 2026

5  out of  5
rating by Shay Jemera
"I had an amazing experience with Shannon. She was very knowledgeable & patient with me, she took the time to break everything down & make sure I was comprehending everything regarding my policy. I have car & renters insurance, this office makes it very easy. They are always kind & quick to respond to any of my inquiries."
We responded:
"Thank you for your review, Shay! I'm delighted to hear about your positive experience with Shannon. It's wonderful that she was able to assist you with such care and clarity. Our team is committed to providing quick and kind service, and I'm glad we could make things easy for you. Let us know if there's anything else we can do for you!"
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Ivory Hibbler

January 30, 2026

5  out of  5
rating by Ivory Hibbler
"They are beautiful and they are kind and they treat customer right. Mrs. Hibbler says they need a pay increase. Thank you Natalie & Neyla for your help and my hat/cup"
We responded:
"Thank you, Ivory! I'm happy to hear that Natalie and Neyla provided you with such excellent service. Your suggestion about a pay increase is appreciated, and I'll be sure to pass it along. We're always here to help with anything you need!"
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Angie

January 28, 2026

5  out of  5
rating by Angie
"Christal was exceptionally knowledgeable, informative, and patient. She provided a comprehensive explanation of the insurance policies, and I would highly recommend her services for any future insurance inquiries."
We responded:
"Thank you for your review, Angie! I'm happy to hear that Christal was able to assist you with such expertise and patience. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Bri

January 23, 2026

5  out of  5
rating by Bri
"David Cook was amazing!!! Very thorough with his information and patient! I was having issues with previous insurance companies and expressed my frustrations and he was very understanding, empathetic and found me a solution. If you’re looking for a local contact i highly recommend him! Thank you again David! :)"
We responded:
"Thank you for your wonderful feedback, Bri! I'm delighted to hear that David provided such thorough and empathetic service. It's great to know he could find a solution for you. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Virginia Pruett

January 22, 2026

5  out of  5
rating by Virginia Pruett
"Shannon Fitzgerald helped add my son to our policy and was very helpful and understanding. Quick responses also."
We responded:
"Thank you, Virginia! I'm happy to hear that Shannon was able to assist you with adding your son to your policy and that you found her helpful and understanding. Quick responses are important to us, and I'm glad we met your expectations. If you need anything else, feel free to reach out!"
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chinyere Dike

January 21, 2026

5  out of  5
rating by chinyere Dike
"I had a very pleasant experience in your office today with Chelsea. I was in your office today and David attended to me very well.He gave me listening ears and made sure that I left your office satisfied. He is a good hand."
We responded:
"Chinyere, thank you for sharing your experience! I'm happy to hear that Chelsea made your visit enjoyable. We appreciate your feedback and look forward to assisting you again. Let us know if there's anything else we can do for you!"
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Lopamudra Jagatdeo

January 20, 2026

5  out of  5
rating by Lopamudra Jagatdeo
"Mike and team are always available at your service. Great price and excellent service."
We responded:
"Thank you! I'm happy to know that you appreciate our service and pricing. Our team is dedicated to being there whenever you need us. Let us know if there's anything else we can do for you!"
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Jalal Itani

January 16, 2026

5  out of  5
rating by Jalal Itani
"Great staff, customer service and owner. They are always helpful and answer questions about my policy. They are easily reachable any time during business hours."
We responded:
"Hey Jalal! Thanks so much for letting us know about your experience. We’re happy to hear that our team has been helpful and easy to reach whenever you have questions about your policy. We appreciate you trusting us with your coverage and are here anytime you need assistance."
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Vedansh Surjan

January 15, 2026

5  out of  5
rating by Vedansh Surjan
"Very friendly and helpful. Walked me through the process and all the options extensively and with patience."
We responded:
"Thank you, Vedansh! I'm happy to know you found the process friendly and helpful. It's great that the options were explained thoroughly and with patience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Whitney Smith

January 15, 2026

5  out of  5
rating by Whitney Smith
"I had a great experience as I am new to the area. The front desk immediately answered my call and was very friendly. I was then transferred to Shamnon who took great care of me. She was able to transfer all of my policies and she didn’t it quickly and efficiently. State Farm seems to be great in every state and this service isn’t seen as much during these times. I highly recommend!"
We responded:
"Thank you for your feedback, Whitney! I'm happy to hear that our team, especially Shannon, made your transition smooth and efficient. It's wonderful to know that you felt well taken care of. We appreciate your recommendation and are here for any future needs you might have!"
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Travis

January 11, 2026

1  out of  5
rating by Travis
"Mike personally, and the ones that represent him will agree to deals via phone conversation, text message and email, get you to pay to fill out applications, run your credit, and leave your family stranded with no house. They are offenders of the Federal Fair Housing Act. Buyer beware, they represent unethical business practices, and lie."
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Ryan Holdhusen

January 6, 2026

5  out of  5
rating by Ryan Holdhusen
"Been with Mike for many years now . Every interaction is positive and quick, the staff care about me as a customer . They do everything they can to keep my business and find every discount I’m due. I now have 2 cars and my home insured by State Farm thanks to Mike and his team."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm happy to know that our team has consistently provided you with positive and efficient service. It's great to hear that you feel valued and that we've been able to assist with your insurance needs. If there's anything else we can do for you, just let us know!"
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Serenity Smith

January 5, 2026

5  out of  5
rating by Serenity Smith
"I had an excellent experience working with David Cook at State Farm. He helped me get a short-term disability policy and made the entire process smooth and stress-free. David was extremely knowledgeable, patient, and took the time to clearly explain everything so I fully understood my coverage and options. He worked quickly, handled everything efficiently, and made sure nothing was overlooked. I truly appreciated how helpful and responsive he was. If you’re looking for someone who is professional, trustworthy, and genuinely cares about helping you, I highly recommend David Cook."
We responded:
"Thank you, Serenity, for sharing your wonderful experience! I'm happy to hear that David was able to assist you with your policy in such a smooth and stress-free manner. His dedication to providing clear explanations and efficient service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Aquilla Brock

January 4, 2026

5  out of  5
rating by Aquilla Brock
"Having State Farm for over 20 years thru Mike Bergman's agency has been very good to us. We not only have insured thru him but our grown children have as well. Just recently working with Olivia Castillo from his office moving our homeowner's insurance over as well was easy and very, very nice. She was very kind and knowledgeable. With the addition, we get a discount on our car insurance too!"
We responded:
"Thank you, Aquilla, for your wonderful feedback! I'm happy to hear that our office has been a reliable choice for your family over the years. It's great to know that Olivia made the process of moving your insurance smooth and pleasant. Enjoy the added bundling discount on your insurance! If you ever need anything else, feel free to reach out."
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Pat Forbes

January 2, 2026

5  out of  5
rating by Pat Forbes
"I’ve been with this particular State Farm Agency for over 15 years & I refuse to go anywhere else. This Agency treats me like a VIP anytime I have issues and/or concerns. They’re prompt, professional & caring. For these reasons I have recommended them to both my family, friends and business associates. Check them out. You will not be disappointed."
We responded:
"Thank you, Pat, for your wonderful feedback! I'm so happy to know that you've felt valued and well taken care of over the years. Your recommendations mean a lot to us, and we're committed to maintaining the level of service you appreciate. Let us know if there's anything else we can do for you!"
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Xiaogong Zhang

December 30, 2025

5  out of  5
rating by Xiaogong Zhang
"Cherry has been very responsive professional and patient, always think in customer's shoes,which is very very important for new guys like us, five star experience!"
We responded:
"Thank you, Xiaogong Zhang, for your wonderful feedback! I'm delighted to hear that Cherry has been responsive, professional, and patient in assisting you. It's great to know that her approach made a positive impact on your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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TOMMY BURTON

December 23, 2025

5  out of  5
rating by TOMMY BURTON
"Spoke with David today regarding issues with my drive safe n save beacon. He didn't initially have all the answers in the original phone call. However he found the answers and called me back. Problem resolved. This is the definition of great customer service. He went above and beyond to assist me what I needed. I can't forget about Shannon. I needed assistance with my Certificate of Insurance for my business and she made it happen in a timely matter. I am absolutely pleased with Mike Bergmans team"
We responded:
"Thank you, Tommy, for sharing your experience! I'm happy to hear that David was able to assist you with your Drive Safe & Save beacon and resolve the issue. It's great to know he went above and beyond to provide the support you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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nena correa

December 19, 2025

5  out of  5
rating by nena correa
"Excellent service"
We responded:
"Thank you, Nena! I'm happy you found our service excellent. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Paul Bernardini

December 18, 2025

5  out of  5
rating by Paul Bernardini
"I've been with State Farm for some time and I asked to be chnaged to Mike's office. When I called Mike's office to make a change to my policy Shannon answered my call right away and the experience working with her was incredilbe! The welcome that I received and the immediate attention to my request was amazing. Thank you!"
We responded:
"Thank you, Paul! I'm happy you had such a positive experience with Shannon. We strive to provide attentive and welcoming service to all our customers. If you need anything else, feel free to reach out!"
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car los

December 11, 2025

5  out of  5
rating by car los
"Best insurance agent by far. And this recommendation is coming from me, a Plaintiff's personal injury litigation attorney who sues insurance companies! Also, the staff are 5 star as well (Chelsea and Neyla)."
We responded:
"We appreciate the privilege of serving you. Happy holidays to you!"
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Tonia Felczer

December 10, 2025

5  out of  5
rating by Tonia Felczer
"I’ve been with State Farm since I was 16 years old. When my original Dallas agent was about to retire, my file was transferred to an agent in Lewisville, and I stayed with that office for about 11–12 years. To this day, I have never received so much as a welcome or introduction from that agent, despite being a long-time customer. When I needed help with a claim, he actually said to me, “I don’t know what you want me to do in regards to this claim.” My jaw dropped. I remember thinking, “If I ever said that to one of my own clients, I’d never get away with it.” I was upset but honestly didn’t have the energy at the time to go look for another agent. My son then came across Mike Bergman’s office and told me how awesome and helpful everyone there was. That was all I needed to hear. I immediately decided to move all 6–7 of my policies over to the Bergman Team, and I am so glad I did. Within a week, Mike personally came over to review our policies and make sure we had the right amount of coverage, meaning not too little, not too much. His staff is incredibly helpful, cooperative, and knowledgeable. David recently helped me with a claim and not only did he clearly explain the process, he even followed up four days later to make sure the corporate office had taken care of me and the claim. Very much appreciated and very impressive! I value the support I’ve received from Mike, David, Kenzie, and Natalie, to name just a few of the wonderful people there. I’ve already referred a couple of my real estate clients to Mike’s office, and I’ll continue to recommend them whenever I can. Thank You!"
We responded:
"Hey Tonia! Thank you so much for sharing this and for trusting my office with your coverage. Hearing what you went through before you joined us makes me even more grateful that your son pointed you our way, and I’m glad our conversations helped you feel confident in what you have in place. I appreciated the chance to meet with you personally and walk through everything, and I’ll make sure David, Kenzie, and Natalie see your note about the support they provided during your situation and the follow-up they did afterward. Having you here means a lot to all of us, and the referrals you’ve sent our way are sincerely appreciated."
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Robert Elias

December 10, 2025

5  out of  5
rating by Robert Elias
"Neyla made what could have been a painful, long experience, really easy! She was thorough and helped me find items I didn't even know I was missing. I highly recommend her and State Farm!"
We responded:
"Thank you, Robert! I'm happy to hear that Neyla was able to make your experience smooth and informative. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ariel Crawford

December 10, 2025

5  out of  5
rating by Ariel Crawford
"Man oh man, I cannot say Ive had a more pleasant experience going over insurance options than I have with this branch! Sharlene is so sweet and kind and patient! She took care to make sure all my needs were met and bases were covered. She made "adulting" enjoyable 100%. Swapping insurance companies was a breeze and I would absolutely recommend stopping in or giving her a call because she will take care of you start to finish! P.s. momma with feral children, this woman deserves an award cause she had nothing but laughter and smiles while listening to my small herd function at an elevated decibel whilst remaining focused on helping me and making sure my family is protected, all the stars highly recommend :D"
We responded:
"Hey Ariel! Thank you for sharing this. I’m really glad Sharlene made reviewing your auto options such a pleasant experience and that her patience and warmth helped you feel supported through the whole process. It means a lot that she was able to focus on your needs while your little ones kept things lively in the background, and we appreciate you taking a moment to let us know how much you enjoyed working with her."
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Monica Hall

December 10, 2025

5  out of  5
rating by Monica Hall
"Mike and his staff have been great! Everything from choosing our policies 5 years ago and now to filing our first auto claim. The staff answer every time we call, answer our questions, navigate concerns, and seek out answers on our behalf. David has gone above and beyond on several car instances for us - 1 claim we filed and 1 recall with the dealer. Highly recommend them! They really take care of their customers."
We responded:
"Monica, thank you for sharing your experience! I'm happy to hear that our team, especially David, have been so helpful throughout your journey with us. It's wonderful to know that we've been able to assist you with your policies and claims. If there's anything else we can do for you, just let us know!"